If that's the Federal refund after fee subtraction, the figures you provided imply your TurboTax fees and associated charges are 4124 - 3900 = 224. After filing eith Inuit Turbo Tax for YEARS, March of 2022 they fucked me over and took more than HALF my refund with hidden fees and bullshit excuses. IRS and it matches turbo tax refund info. Hand off your taxes, get expert help, or do it yourself. SBTPG has a phone contact page at the following link. Missing thousands of dollars.. was only Direct Deposited $450 vs $4,000+. I removed your attached files. Any and all help is greatly appreciated. The first email when your tax return was transmitted and the second email when the tax return has either been accepted or rejected. Apparently you requested to have the TurboTax account fees deducted from the federal tax refund. TurboTax does not receive any updates from the IRS. You mentioned the IRS. Check this IRS "Where's My Refund" tool to see if your Federal refund has been released and sent. Real experts - to help or even do your taxes for you. There is also a $40 service charge for the totally optional service. To check on regular tax refund status via automated phone, call, . https://ttlc.intuit.com/questions/1901364-why-was-my-bank-account-auto-debited-for-turbotax-fees. **Disclaimer: Every effort has been made to offer the most correct information possible. If I receive a deposit from TPG Products Sbtpg LLC but it isnt no where near my whole refund, am I getting that back? Is that all it said for a description? If you have no luck reaching the IRS, you can try contacting the IRS Taxpayer Advocate Service for your area. Im not understanding why on my turbo tax app it doesnt say or show that my refund was sent but I got money on my card I gave turbo tax. See this FAQ for what is included in California: FAQ: What is the Premium Services bundle? If you have a prepaid card or a bank that releases your deposit early, you will see your money in your account in the afternoon around 3 or 4pm. TurboTax is committed to protecting your personal information. I'll assume that since you are posting in this thread, that you chose to pay your product fees out of your Federal refund and that you have received a deposit from Tax Products PE4 SBTPG (or a variant of that). There may have also been sales taxes, if applicable. what will be the projected time for the return to be di I got a direct deposit from "TAX PRODUCTS PE3 SBTPG LLC", but according to turbo tax, I haven't received my tax return yet. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. to receive guidance from our tax experts and community. My refund from federal was due to come today and 1000's short of what federal refund site says it is. The total refund was about 1600.00 . Turbo Tax doesn't know when you get the refund or when the IRS sent it. Here's one, Hey did they ever deposit the rest of your money? I am also missing a few thousand I only got $79 i think this is a joke right? They deduct the money that you owe for TurboTax plus a fee to pay with refund. Have you talked to a SBTPG customer support agent by phone? An ACH credit refers to an electronic financial deposit from one bank to another. At the following IRS website, find the USA map and click on your state, and it will give you the number of your IRS Taxpayer Advocate. What information is incorrect? This also includes past Child Support payments. Ion even know what pe3 stands for, just hoping that's not my tax return. You can check the IRS "Where's My Refund" tool to see if there is any message about a change in your refund such as an offset. This is mainly a user community forum, so no one here will know exactly what you received or didn't receive and why. What is tax products pe1 sbtpg LLC????? I am not sure how much time will I be spent trying to get this money, but if I choose to use Turbo tax next year, I will make sure pay everything in advance to avoid SBTPG. Taxslayer is $99 now too, and they try to rope you into $75 MORE as you file if you want to pull from ADP or other places automatically. have never owed any taxes from the irs. Why did I only get $1800.40????? Is your refund taking an unusually long time to arrive? to receive guidance from our tax experts and community. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. The Federal refund you are due will be the figure on your Form 1040, Line 35a, minus the TurboTax product fees, and minus the $40 (or $45) service fee for that payment option. How much did you get the very next day for the Stimulus? I have life lock and I have a clean SSI according to them. News; Upgrade to TPG; Products. Did the information on this page answer your question? I suspect you used Online Deluxe. Real experts - to help or even do your taxes for you. I'm not sure what you are referring to by "system said due to COVID-19, your fees are waived and will not charge any." They IRS knows they sent it to you. Fees and limitations apply. Consumer Tax/Taxpayer. You can contact them SBTPG, toll-free, at1-877-908-7228or go to their secure websitewww.sbtpg.com, https://ttlc.intuit.com/questions/2580357-who-provides-the-refund-processing-service, https://ttlc.intuit.com/community/refunds/help/who-provides-pay-with-my-refund/00/26410. Only the taxpayer listed on the tax return can obtain the status of a tax refund or a tax return. If i was forced to pay turbo tax the fees directly because my federal return was taking longer than 3 months to recieve from IRS then why is thisSBTPG sending me a refund that is almost $2,000 less than the refund I was supposed to be getting back? We don't know what the $230 includes unless you list the products you used. what was this deposit for? That was where the issue lies. First choose your language. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post. (This line has no information on Economic Impact Payments. By clicking "Continue", you will leave the Community and be taken to that site instead. By clicking "Continue", you will leave the Community and be taken to that site instead. Cookie Notice I figured it out from the deposit into my account and several other sources. https://ttlc.intuit.com/community/using-turbotax/help/what-is-the-turbotax-phone-number/00/25632, https://support.turbotax.intuit.com/contact. Iwont use them again!!! I have life lock and I have a clean SSI according to them. You might have to look that up so you dont get it twisted. Since you are posting in a thread titled "Tax Products PE3 SBTPG", I presume you chose to pay your product fees out of your Federal refund and have now received a Federal refund from SBTPG (Tax Products Group.) https://ttlc.intuit.com/community/payments/help/what-if-my-federal-refund-isn-t-enough-to-cover-my-t https://ttlc.intuit.com/community/charges-and-fees/help/why-was-my-bank-account-auto-debited-for-tur https://ttlc.intuit.com/questions/1899433-how-do-i-track-my-state-refund, https://www.irs.gov/newsroom/irs-operations-during-covid-19-mission-critical-functions-continue, Tax Season Refund Frequently Asked Questions. Ask questions and learn more about your taxes and finances. Find our contact information including our hours of operation. That could be for the second Stimulus payment. On my IRS2GO app it saying my refund isnt even scheduled to come til tomorrow. You have clicked a link to a site outside of the TurboTax Community. I don't think they list the Pay with Refund fee. to receive guidance from our tax experts and community. Tax products pe1 type sbtpg llc co tax products pe1. If you had no fees there would be no reason to involve the 3rd party bank. vettedparty to do business with. Will I still get my federal tax refund even though I got that back in my account? We don't know what the shortage "over $1200" refers to, but based just solely on the amount, a possible guess is possibly something stimulus-related (Stimulus 1 or 2).Or it may be due to something completely different, such as an offset or recalculation of some other credit, etc. what was this deposit for? Menu. If the IRS is taking too long to send your refund or reduces it see..https://ttlc.intuit.com/community/payments/help/what-if-my-federal-refund-isn-t-enough-to-cover-my-tThen when the IRS does send your refund they won't take the fees out again.And, Why you got charged,https://ttlc.intuit.com/community/charges-and-fees/help/why-was-my-bank-account-auto-debited-for-turYou should have received about 4 emails asking for the fees. What Online TurboTax product did you use--Free Edition with PLUS, Deluxe, Premier, Self-Employed? The fee for me is $305 Im missing thousands back. View solution in original post. Or no? If, as a result, a correction is made to any RRC, EITC or ACTC claimed on the return, the IRS will send taxpayers an explanation. Did you choose to pay your TurboTax fees out of your Federal refund, or did you pay upfront with credit/debit card? Ask questions and learn more about your taxes and finances. You can contact them SBTPG, toll-free, at1-877-908-7228or go to their secure websitewww.sbtpg.com. Choose 2 for "personal". The deposit was for $197.03. Irs refund site stated my refund deposited 3/14. Personally, my bars didn't change to "sent" until 3-4 days after I got my deposit, but it did provide me an expected deposit date a few days ahead of time. Those are all good things to check. You may have received an email from our partner Santa Barbara Tax Products Group (SBTPG) regarding a hold on your federal refund. The IRS is opening mail within normal timeframes and all paper and electronic individual returns received prior to April 2021 have been processed if the return had no errors or did not require further review. When you choose to have your TurboTax fees deducted from your federal refund you agree to have that done by the third party bank. They are shady shady. You may have had a treasury offset, that is when the Treasury Department has seized a portion of your refund to pay a debt. It says directly that the total price (taxes included) is $173.98. We can tell you how to contact SBTPG (Tax Products Group) and ask them if you don't know what the deposit from them was for. A refund from a filed tax return, including an amended tax return or an IRS tax adjustment to your tax account this will show as being from the IRS (IRS TREAS 310) and carry the code TAX REF.. where is the r; I got refund from ach credit tax products pr sbtpg llc today. If you need to, you can phone SBTPG to inquire about the deposit and ask them if it was a Federal refund or a stimulus payment. The refund is sent to them, the fees are deducted, and then the remainder is sent to your bank. Also I wasnt supposed to be charged fees, thats the whole point of me saying this. InStep 3, to e-file your tax return, you must click on the large Orange button labeled "Transmit my returns now". I have and i did. If it becomes necessary, I also left info below on how to speak to the IRS Taxpayer Advocate Service. 4 Customer must obtain a Refund Transfer (separate fees apply). Edit: Apparently you can get more information on where your missing money is from the TPG website here: https://www.sbtpg.com, TurboTax sending refund from a "TPG Products", and refund is less than it should be for many, https://ttlc.intuit.com/community/after-you-file/discussion/my-refund-is-less-and-comes-from-tpg-products-sbtpg-llc/00/2487834. If not, you need to provide some info. They payment was not a fourth stimulus check, but rather a refund for taxpayers who overpaid taxes on unemployment compensation in 2020, Your email address will not be published. why is there an extra $39.99 charged outside of whats already been listed? Your tax refund was not sent to TurboTax. Once your federal return has been accepted by the IRS, You need your filing status, your Social Security number and the exact amount. Tax Pro Support (Existing client) 800.779.7228. How did you pay your TurboTax fees? It may lead to more research or give you the answers everyone has been looking for. Calling the IRS at 1-800-829-1040 (Wait times to speak to a representative may be long.). I didn't get a resolution yet but wanted to get it out to everyone to check the IRS Track my refund for personal updated information. I got an Direct Deposit to my account from Tax Products Pe3 in the amount of $135. There may have also been sales taxes, if applicable. We'll help you get started or pick up where you left off. So just a heads up to anyone to double-check your amounts once you receive them and harass TurboTax if it isn't exactly what it should be! It was shown on several screens and you had to agree to it. I know that money would be taken out for taxes to file. Hand off your taxes, get expert help, or do it yourself. Please advise. Yes. Then click onPrint, save or preview this year's return. Just federal and state plus sales tax? Ask questions and learn more about your taxes and finances. Or are you saying that the WMR tool shows no evidence at all of an expected deposit? If Turbo tax used this 3rd party and they subtracted the fees from that refund, then why was my checking account charged and withdrawn the amount of the fees from turbo tax? BTW, this is a public Internet forum. Article continues below advertisement. A lot of people are reporting they are having trouble getting answers or being able to reach TurboTax at all. If so, it comes separately in another deposit straight from the state tax agency. Only the taxpayer listed on the tax return can obtain the status of a tax refund or a tax return. why is my refund 125.00 short from the 1973.00 I was to get? Or could it be a state refund? The amount I was suppose to have gotten back is $970. But we can tell you some things to check. How do I file a nonresident state return? SBTPG does not receive state refunds, only Federal. It also shows their business hours. But I know I did not read anywhere on Turbo Tax that they can take 60% of my tax return. https://help.sbtpg.com/hc/en-us/articles/230084587-Contact-Information. These are not normal times. How much does it cost to pay taxes with sbtpg? Please dont file a second tax return or contact the IRS about the status of your return. Support hours are 5AM-5PM Pacific (8AM-8PM Eastern), Mon-Fri, FAQ: What is the TurboTax phone number?https://ttlc.intuit.com/community/using-turbotax/help/what-is-the-turbotax-phone-number/00/25632, Or use this contact form:https://support.turbotax.intuit.com/contact. Please dont file a second tax return or contact the IRS about the status of your return. If it has that descriptor, it would be a Federal payment A state refund would come directly from the state tax agency instead. A state refund comes directly from the state tax agency. That deposit descriptor from "PE2" you provided would most commonly be for a Federal refund. Hand off your taxes, get expert help, or do it yourself. And is your Federal refund on your Federal return Form 1040, Line 21a approx. By clicking "Continue", you will leave the Community and be taken to that site instead. And remember that if the third party bank is involved you are having your TurboTax fees deducted from your refund and you get the rest. You can find your status within the TurboTax product.If accepted by the IRS use the federal tax refund website to check the refund status -https://www.irs.gov/refundsIf accepted by the state use this TurboTax support FAQ to check the state tax refund status -https://ttlc.intuit.com/questions/1899433-how-do-i-track-my-state-refund. I think Turbo Tax got the short end on this one. I WILL NEVER USE THIS SERVICE AGAIN. Premier investment & rental property taxes. The IRS is seriously behind in processing 2020 tax returns. Ridiculous thievery. Tax Pro Website Login to your account at . **Disclaimer: Every effort has been made to offer the most correct information possible. Is your account a bank account or a prepaid debit card account? https://ttlc.intuit.com/questions/2565973-how-do-i-review-my-fees-in-turbotax-online. How do I file a nonresident state return?
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